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Hardware
AMC

We offer both short-term and long-term AMC (Annual Maintenance Contract) plans — short-term contracts for immediate, limited-period support, and long-term plans for continued proactive maintenance, priority response, and minimized downtime.

BUSINESS MANAGEMENT SERVICES

Hand Over All Your Business WorkWe Handle EverythingPOS, Software, Operations—No Worries!

With Crown Excel, you don’t need to worry about your business systems, POS, or software. We take full responsibility for your operations—maintenance, repairs, upgrades, software management, and support. Just hand over your business work and relax. We’ll keep everything running, secure, and up-to-date, so you can focus on growth.

500+
Ongoing AMC Contracts
Across all business types
99.9%
Average Uptime
Business systems managed
30 mins
Avg. Response
Emergency support
Dirham Symbol50%+
Cost Savings
Annual client savings
AMC Services
🔧

AMC PLANS

Short or long term—choose the AMC that fits your business. We handle everything for you!

1-6 Months

Short Term AMC

Quick Business & IT Support

Immediate help for your business systems, software, POS, and more

99.5%
Uptime SLA
4 Hours
Response Time
Included Services
Rapid troubleshooting for business systems
Emergency support for POS, billing, and software
Software installation, updates & bug fixes
Basic preventive maintenance schedules
24/7 technical support hotline
On-site visits for business operations (monthly)
System health monitoring reports

Best for startups, shops, and urgent business needs

ALL-IN-ONE SERVICE
24/7 SUPPORT
6 Months - 3 Years

Long Term AMC

Complete Business & IT Management

We handle all your business operations, software, POS, and IT needs

99.9%
Uptime SLA
2 Hours
Response Time
Included Services
Full system maintenance & upgrades
POS & billing software management
Regular check-ups for business operations
Software license management & renewals
Priority support & rapid issue resolution
Advanced monitoring & reporting dashboards
Dedicated account manager & technical team
Annual business technology consultation

Ideal for enterprises, retail, and those who want total peace of mind

ALL-IN-ONE SERVICE
24/7 SUPPORT

WHY CHOOSE CROWN EXCEL AMC?

Business & IT Experts

Business & IT Experts

Specialists in business operations, POS, billing, and software management

200+ Certified Engineers
24/7 Priority Support

24/7 Priority Support

Round-the-clock help for any business, POS, or software issue

2-4 Hour Response
Proactive Monitoring

Proactive Monitoring

Real-time tracking of business systems, POS, and software updates

99.9% Uptime Guarantee
Cost Optimization

Cost Optimization

Reduce expenses and improve business efficiency with smart management

40% Cost Reduction
Rapid Deployment

Rapid Deployment

Quick setup and integration for your business and POS systems

24 Hour Setup
Security & Compliance

Security & Compliance

We keep your business data and software secure and compliant

100% Compliant

WHAT WE HANDLE FOR YOU

Hardware, software, support, and more—just hand over your IT work and be worry-free!

What We Manage

Business Operations
POS & Billing Software
Inventory & CRM Systems
Cloud Services
Software Licensing
Data Backup & Security
Multi-location Management

Service Locations

On-site Support
Remote Monitoring
Multi-location Coverage
Emergency Call-outs
Planned Maintenance

Industry Expertise

Retail & E-commerce
Healthcare
Manufacturing
Financial Services
Education
Government

Be Worry-Free—Let Us Handle Everything!

With Crown Excel AMC, you can focus on your business while we take care of all your hardware, software, and IT support. No stress, no downtime—just hand over your work and relax!

Full responsibility for your IT & hardware
Software management & updates
24/7 support & rapid response
Professional Hardware Maintenance Services
500+
Active Contracts
24/7
Expert Support